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Dart Board FAQ
Our range of dartboards covers different needs:
Competition dart board : High-density fiber structure, strong durability, suitable for home entertainment, bars and clubs daily use.
Magnetic Dart Board : Safe and sharp-free, comes with magnetic darts, ideal for children and beginners to practice.
Professional dart target : Made of carefully selected sisal fiber, it has high precision and a pinhole self-healing rate of over 95%, making it suitable for training and experienced enthusiasts.
The Competition Dart : imported high-quality sisal fiber, in line with WDF standards, equipped with 6 tungsten steel darts, professional competition experience.
From beginners to professional players, there is always one that suits you.
Home entertainment : We recommend competitive dart boards or magnetic dart boards, which are safe, easy to use, and create a strong atmosphere.
Bars/Clubs : We recommend competitive dart boards, which are sturdy and durable and suitable for frequent use.
Professional competition enthusiasts : We recommend professional dart boards or competition dart boards, which are highly accurate and meet competition standards.
Beginners and children : Magnetic dartboards are recommended, as they are safer and there is no need to worry about the risks posed by sharp darts.
Installation : The bull's eye should be 1.73 meters from the ground, and the distance between the throwing line and the target surface should be 2.37 meters.
Maintenance : Avoid moisture and strong impact, check the target surface regularly; keep it dry after use, and clean the darts and target surface.
Our dartboards support several common rules:
501/301 rules : Points are reduced in descending order, the first team to reach 0 points wins.
Cricket rules : Points are scored by hitting the 15–20 and hearts areas, with the first goal scored first and then accumulating points.
Blackjack rules : Score points based on the designated area, and the one who scores exactly 21 points wins.
Sisal fiber target surface : high-density weaving, strong self-healing ability, pinhole closure rate of more than 95%, and durability far exceeding that of ordinary targets.
Metal reinforced frame : prevents edge collisions and improves overall stability and texture.
Magnetic target surface : uses magnetic force to adsorb darts, which is highly safe and suitable for children and family entertainment.
Avoid moisture : Store in a dry environment to prevent target surface deformation.
Regular cleaning : Wipe the target surface with a dry cloth to keep it clean.
Correct use : Avoid damaging the target surface with non-standard darts or by using excessive force.
Account and Communication
Click the link below to go to the account page to create an account. Enter your information and follow instructions in email to complete your account setup.
You can reset your password by going to the login page and clicking "Forgot Your Password?". You will be prompted to submit your email address. Once submitted, you will receive follow up instructions by email to reset your password.
Click here to reset your password.
If you need to change your account name or account email address, please get in touch with [email protected]. To change your shipping address, please log in to your account and click on Account > My Account > View Addresses.
Orders and Shipping
After placing an order on our website, you will reach the Thank You page with your order number. Shortly thereafter, you will receive an order confirmation email, which also includes your order number.
To locate the order number for a pending on our website:
- Log in.
- Go to the "My Account" page.
- Scroll down to "Order History".
- You will see the list of all your orders.
To track your package, you can log in to your account to view your order history. Once your package has shipped, a tracking number will also be provided to you through email.
We are so sorry that your order did not arrive to you by the "approximate ship date" associated with your order. The "approximate ship date" is our best estimate as to when your package will arrive.
We suggest contacting the postal carrier responsible for delivering your package.
If your order hasn’t been picked and packed yet, we may be able to accommodate changes. However, shipping charges and certain modifications may not be adjustable once the order is processed.
Sorry, we don't offer in-person pick-ups. All orders are processed and shipped from our contracted 3rd party distribution centers.
If you just placed your order, please e-mail us at [email protected] as soon as you can with your order number and request the shipping address update. Once your order status has been processed, we have a tiny window in which we can make the change. Please keep in mind that once an order has been placed and is in process, we may not be able to update the delivery address.
We strive to ship in-stock orders within 24 business hours, excluding weekends and holidays. During periods of high order volume, shipping may take longer.
Yes, we do offer free U.S shipping . Read more about shipping policy here.
Returns, Refunds, and Cancellations
You can read about our return policy here.
Simply a quick message to [email protected] letting us know to expect your return and we'll take care of the rest for you.
Your refund will be issued back to your card the day we receive your return.
Unfortunately, we don't accept returns for used items.
Yes, you must initiate your return no later than 30 days after receiving your order.
Payment and Security
We currently accept PayPal and credit cards
Yes, we do!
Yes!
All payments on our website are processed through a secure server. Your personal and payment details are kept safe.